Intangles Alert Logs
The Intangles Alert Log helps users track and manage vehicle alerts received from the Intangles Vehicle Tracking System. It automatically records alert details, links them with the right customer, and can send notifications through email or WhatsApp when something important happens (like a device getting disconnected).
Purpose
This feature is used to automatically collect alert data from Intangles and display it inside ERPNext. It helps the company quickly identify issues with vehicles and take action before they become serious problems.
Main Features
- Automatically receives alerts from the Intangles system.
- Creates alert logs in ERPNext for every issue reported.
- Sends notifications to users by email or WhatsApp.
- Links alerts to the correct customer using the vehicle plate number.
- Automatically deletes old alerts (older than 90 days) to save space.
Field Explanation
| Field Name | What It Means |
|---|---|
| ID | A unique number given to every alert (from Intangles). |
| Latitude | The vehicle’s location (north-south position) where the alert happened. |
| Longitude | The vehicle’s location (east-west position) where the alert happened. |
| Timestamp | The exact date and time when the alert occurred. |
| Vehicle ID | The identification number of the vehicle in the Intangles system. |
| Account ID | The account linked to the alert in Intangles. |
| Vehicle Plate | The registration number of the vehicle (example: TN10AB1234). |
| Customer | The customer or company to which the vehicle belongs. |
| Address | The location where the issue or alert was detected. |
| Type | The kind of alert (for example: Device Disconnected). |
| Affected Unit | Shows how much or which part of the system was affected (example: duration or amount). |
| Overall Response | Shows complete alert information in a readable format. |
How It Works
1. Fetching Alerts
The system regularly connects to Intangles and fetches new alerts. Each alert is automatically saved inside ERPNext as a new record under Intangles Alert Log.
2. Linking Customer
The system automatically identifies which customer owns the vehicle using the vehicle plate number and links it to the alert.
3. Email Notifications
If email alerts are enabled, the system will send an email to the recipients listed in the alert settings. The email contains vehicle details, type of alert, and a short message asking to take necessary action.
4. WhatsApp Notifications
If WhatsApp alerts are enabled and Twilio Integration is installed, the system sends a WhatsApp message to the specified numbers. The message includes the customer name, vehicle number, and alert type.
5. Auto Deletion of Old Alerts
To keep the database clean, the system automatically removes alert records older than 90 days.
How to Use
- Go to Intangles Alert Log under the Erpnext Intangles Integration module.
- Open the list to view all vehicle alerts.
- Check details like Vehicle Plate, Alert Type, and Timestamp.
- Review notifications sent to customers or staff.
- Take the required action based on the alert information.
Related Sections
- Vehicle – Links vehicles to their respective companies.
- Intangles Alert Notification – Used to enable or disable email and WhatsApp alerts.
- WhatsApp Template Reference – Stores predefined WhatsApp message templates.
- Vehicle Alert Log – Keeps all alert entries from Intangles.
Example Email Notification
Below is an example of how the email alert looks when it is received:
Subject: Intangles Alert Notification - Device Disconnected
Dear Customer,
For the vehicle TN09AB1234, the following alert has been triggered:
Type: Device Disconnected
Affected Unit: Sensor 1
Please check the vehicle and take the required action.
Thank you for your cooperation.
Best regards,
Team Liquiconnect
Maintenance Tips
- Ensure the Intangles Connector is properly set up to pull alerts.
- Make sure the Twilio Integration is configured if you want WhatsApp notifications.
- Enable scheduling in ERPNext to automatically fetch alerts on a regular basis.
- Review email and WhatsApp settings in Intangles Alert Notification regularly.
System Flow
Step 1: Intangles sends vehicle alert data.
Step 2: ERPNext receives and saves the alert in the Intangles Alert Log.
Step 3: The system links the alert to the correct customer and vehicle.
Step 4: Email or WhatsApp notifications are sent to the recipients.
Step 5: The user reviews the alert and takes appropriate action.
This automation ensures that users stay updated about important vehicle issues in real time.